Hi there,

I received my visa letter today via email. The letter says “….requesting permission for 3 people to enter and exit Vietnam for the purpose of business activities….” and there are two additional names (as well as my own) and their details included in the letter. I do not know these people and applied only for myself.

Please could I be sent a new letter with correct details?

Many thanks

Kind regards


Dear Hana Black,

Please don’t worry at all. There is no problem with that approval letter. You still get Vietnam visa stamped at the airport with that letter. The other names in your visa approval letter are just names of those whose visa requests were processed at a time with yours by Vietnam Immigration Department.

We are very sorry for this inconvenience.

For the next application, if you want to have a private letter, please send us an email to [email protected] after submitting your application and we will send your request to the Immigration Department to process a private letter for you.

Have a nice day,